Wilkes Plumbing

Wilkes Plumbing receives a critically low WW Score of 42.3, driven primarily by severe professionalism failures. Six reviews explicitly document unprofessional behavior including owner rudeness, yelling, threats, intimidation, and aggressive confrontation with customers. While individual plumbers (Tim, Rob) demonstrated strong technical skill and professionalism, the owner's conduct consistently u... Read more

Wilkes Plumbing receives a critically low WW Score of 42.3, driven primarily by severe professionalism failures. Six reviews explicitly document unprofessional behavior including owner rudeness, yelling, threats, intimidation, and aggressive confrontation with customers. While individual plumbers (Tim, Rob) demonstrated strong technical skill and professionalism, the owner's conduct consistently undermines the company's reputation. Pricing practices are opaque and problematic, with customers reporting bait-and-switch tactics, refusal to provide itemized quotes, and unexpected cost increases mid-project. Project completion shows mixed results with incomplete repairs and warranty disputes. The company's technical expertise is evident but severely compromised by ownership behavior and business practices. Read less