Tuffy’s Sewer & Drain

Tuffy's Sewer & Drain shows a mixed performance profile. While the company demonstrates strong technical expertise and generally fair pricing, professionalism is a significant weakness. Multiple reviews document serious issues including poor communication, lack of introductions, unprofessional behavior, inadequate cleanup, and dismissive customer service responses. Project completion is reasonably... Read more

Tuffy's Sewer & Drain shows a mixed performance profile. While the company demonstrates strong technical expertise and generally fair pricing, professionalism is a significant weakness. Multiple reviews document serious issues including poor communication, lack of introductions, unprofessional behavior, inadequate cleanup, and dismissive customer service responses. Project completion is reasonably solid with most jobs finished, though several reviews report incomplete fixes requiring callbacks. The company excels at responsiveness and pricing fairness, but the professionalism dimension is dragged down by multiple detailed accounts of disrespectful conduct and poor customer interaction. The WW Score of 72.8 reflects these offsetting strengths and weaknesses. Read less