Soft Water

This contractor shows strong technical expertise and knowledge in water systems, with multiple reviews praising their knowledgeable staff and quality products. However, the business demonstrates critical weaknesses in project completion and responsiveness, particularly in plumbing services where a customer waited 4 weeks without receiving an estimate or callback. Professionalism is mixed—some re... Read more

This contractor shows strong technical expertise and knowledge in water systems, with multiple reviews praising their knowledgeable staff and quality products. However, the business demonstrates critical weaknesses in project completion and responsiveness, particularly in plumbing services where a customer waited 4 weeks without receiving an estimate or callback. Professionalism is mixed—some reviews highlight courtesy and knowledge, but the plumbing division's communication failures are severe. Pricing appears fair based on limited data. The overall score is significantly dragged down by the documented project completion failure. Read less