Maas & Sons

Maas and Sons demonstrates strong technical competence and project completion capability, with multiple reviews praising timely service, quality workmanship, and knowledgeable staff. However, pricing practices are a significant concern, with multiple customers reporting unauthorized charges, hidden fees, trip charges, and billing department errors that substantially undermine trust. Professionalis... Read more

Maas and Sons demonstrates strong technical competence and project completion capability, with multiple reviews praising timely service, quality workmanship, and knowledgeable staff. However, pricing practices are a significant concern, with multiple customers reporting unauthorized charges, hidden fees, trip charges, and billing department errors that substantially undermine trust. Professionalism is generally solid regarding responsiveness and attitude, but customer service failures in billing administration create friction. The company excels at emergency response and technical problem-solving but struggles with transparent pricing communication and administrative accountability. Read less