Hagen Plumbing Service

Hagen Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven primarily by consistent professionalism and reliable project completion across 50 reviews. The company excels in responsiveness, scheduling flexibility, and technical competence, with multiple reviews praising quick turnaround times and quality workmanship. However, the score is tempered by several critical nega... Read more

Hagen Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven primarily by consistent professionalism and reliable project completion across 50 reviews. The company excels in responsiveness, scheduling flexibility, and technical competence, with multiple reviews praising quick turnaround times and quality workmanship. However, the score is tempered by several critical negative reviews (1-2 stars) citing communication failures, diagnostic errors, and billing disputes that occurred across different time periods (2016-2020, 2021). Pricing is generally perceived as fair and reasonable, though one recent review (2021) disputed labor hour charges. The company's family-owned reputation and long-term customer relationships are evident, but operational inconsistencies in communication and quality control prevent a higher score. Read less