Faust Co

Faust Plumbing demonstrates strong overall performance with particular strength in professionalism (86.5), where reviewers consistently praise punctuality, responsiveness, and courteous staff across 68 mentions. Experience scores well at 84.0 based on 45 mentions of skilled workmanship and problem-solving. Project completion (79.5, 58 mentions) shows solid execution but reveals some concerning gap... Read more

Faust Plumbing demonstrates strong overall performance with particular strength in professionalism (86.5), where reviewers consistently praise punctuality, responsiveness, and courteous staff across 68 mentions. Experience scores well at 84.0 based on 45 mentions of skilled workmanship and problem-solving. Project completion (79.5, 58 mentions) shows solid execution but reveals some concerning gaps: multiple no-shows and scheduling failures appear in negative reviews, offsetting numerous positive completion reports. Pricing (81.0, 22 mentions) is generally viewed as fair and competitive, though a few reviews cite overcharging for simple jobs. The company's 100+ year history and predominantly 5-star ratings are tempered by a cluster of serious 1-star reviews documenting communication breakdowns, missed appointments, and customer service failures. Read less