Discount Drain & Sewer Cleaning

Discount Drain & Sewer shows highly inconsistent performance with significant professionalism and pricing concerns offsetting some positive technical work. While several reviews praise promptness, politeness, and technical competence (scoping, permitting, code compliance), multiple reviews document serious issues: rude behavior from owner Rick, unresponsive communication, incomplete work requiring... Read more

Discount Drain & Sewer shows highly inconsistent performance with significant professionalism and pricing concerns offsetting some positive technical work. While several reviews praise promptness, politeness, and technical competence (scoping, permitting, code compliance), multiple reviews document serious issues: rude behavior from owner Rick, unresponsive communication, incomplete work requiring callbacks, and aggressive upselling with hidden charges. The company's pricing practices are particularly problematic, with customers reporting unexpected charges and feeling overcharged. Project completion is mixed—some jobs are done well and promptly, but at least one major service (tree root removal) failed within 19 days and was inadequately addressed. The stark contrast between glowing 5-star reviews and detailed 1-star complaints suggests inconsistent service quality or possible owner-dependent performance. Read less