Borth-Wilson Plumbing & Bathroom Remodeling

Borth-Wilson earns strong marks across most dimensions, with the majority of recent reviewers praising timely project completion, skilled tradespeople, and clear communication throughout remodels and plumbing service calls. Professionalism scores are pulled down meaningfully by several credible negative reviews describing a rude technician who charged a rescheduling fee, an owner who refused to pr... Read more

Borth-Wilson earns strong marks across most dimensions, with the majority of recent reviewers praising timely project completion, skilled tradespeople, and clear communication throughout remodels and plumbing service calls. Professionalism scores are pulled down meaningfully by several credible negative reviews describing a rude technician who charged a rescheduling fee, an owner who refused to provide an estimate while another contractor was present, and a serious unresolved installation defect on a water heater. Pricing is the weakest dimension: while several reviewers praised fair and transparent pricing, multiple others reported verbal quotes not being honored, a $60k estimate for a small kitchen, and a $20k quote for a modest bathroom — suggesting inconsistent or high pricing for smaller jobs. Project completion scores well overall, supported by numerous accounts of on-time delivery and follow-through, though one older review describes an abandoned project with unfinished work and a fire hazard. Experience scores well, particularly for complex plumbing and bathroom remodels, with standout praise for technical problem-solving in difficult conditions. Read less