Bassett Plumbing

With only two reviews, the data is too limited to draw reliable conclusions. The positive review from 2020 highlights strong professionalism, responsiveness, and exceptional pricing — Tom came out quickly, undercut competitors significantly, and even charged less than his original quote. However, the negative review from 2018 raises a serious technical concern: a missing dielectric union between... Read more

With only two reviews, the data is too limited to draw reliable conclusions. The positive review from 2020 highlights strong professionalism, responsiveness, and exceptional pricing — Tom came out quickly, undercut competitors significantly, and even charged less than his original quote. However, the negative review from 2018 raises a serious technical concern: a missing dielectric union between copper and steel pipes, which is a fundamental installation error that led to premature water heater failure. Compounding this, the contractor allegedly failed to respond to multiple follow-up calls, which is a significant mark against both professionalism and project completion. The conflicting signals across just two reviews make it impossible to establish a trustworthy overall score. Read less