American Plumber

The majority of recent reviews (2024–2025) are strongly positive, praising Julian and the Diamond Plumbing team for professionalism, prompt response times, and knowledgeable service. However, a significant cluster of older negative reviews (2017–2021) — many referencing a different operator name (Neil, Nate, American Plumber LLC) — describe serious failures including no-shows, abandoned wo... Read more

The majority of recent reviews (2024–2025) are strongly positive, praising Julian and the Diamond Plumbing team for professionalism, prompt response times, and knowledgeable service. However, a significant cluster of older negative reviews (2017–2021) — many referencing a different operator name (Neil, Nate, American Plumber LLC) — describe serious failures including no-shows, abandoned work, unresolved repairs, poor communication, and abusive behavior. These negative reviews meaningfully drag down scores in professionalism and project completion. The pricing dimension is mixed: several reviewers praised affordability and flat-rate transparency, while at least one described being overcharged for ineffective work. Experience scores are buoyed by recent positive technical feedback but tempered by documented cases of incomplete or incorrect workmanship. Read less