Overview of Company Customer Sentiment Analysis in May
This contractor's review profile is overwhelmingly negative, with 5 out of 7 reviews giving 1-star ratings and describing serious misconduct. Professionalism is the most-mentioned dimension and scores extremely low, with multiple reviewers citing complete unresponsiveness to calls, no-shows, and deceptive behavior. Project completion is nearly as damaging, with multiple accounts of abandoned work,... Read more
This contractor's review profile is overwhelmingly negative, with 5 out of 7 reviews giving 1-star ratings and describing serious misconduct. Professionalism is the most-mentioned dimension and scores extremely low, with multiple reviewers citing complete unresponsiveness to calls, no-shows, and deceptive behavior. Project completion is nearly as damaging, with multiple accounts of abandoned work, unfinished jobs, and refusal to return to fix faulty repairs. Pricing concerns are significant, including cash-only demands during a pandemic, false estimates used to extract money, and one allegation of billing for work never performed. The two positive reviews are outweighed heavily by the volume and specificity of the negative accounts, and one positive review appears generic with no specific detail. Read less