ABC Sewer & Drain Cleaning

ABC Sewer and Drain earns strong marks across most dimensions, with the majority of reviewers praising friendly, courteous technicians who arrive on time and resolve sewer and drain issues efficiently. Pricing is frequently cited as a competitive advantage, with multiple reviewers explicitly noting lower costs compared to competitors and transparent flat-rate charges. However, two notable negative... Read more

ABC Sewer and Drain earns strong marks across most dimensions, with the majority of reviewers praising friendly, courteous technicians who arrive on time and resolve sewer and drain issues efficiently. Pricing is frequently cited as a competitive advantage, with multiple reviewers explicitly noting lower costs compared to competitors and transparent flat-rate charges. However, two notable negative reviews meaningfully drag down the project completion and professionalism scores: one customer experienced a recurring backup that was never fully resolved after two visits and over $400 spent, and another described a hostile owner interaction, undisclosed fees, and a refund dispute after a failed service call. A third low-rated review flagged a technician who appeared uncertain about the diagnosis and never returned. These incidents introduce real doubt about consistency of workmanship and customer service recovery, preventing the scores from reaching the high 80s or 90s. Read less