Terrytown Plumbing Heating & Cooling

Terrytown Plumbing shows strong professionalism with consistent praise for friendly, courteous, and punctual service across 26 mentions. However, significant concerns emerge around pricing (11 mentions reveal complaints about high hourly rates and unexpected callback fees) and project completion (13 mentions document incomplete work, unresolved issues, and poor follow-through on callbacks). Experi... Read more

Terrytown Plumbing shows strong professionalism with consistent praise for friendly, courteous, and punctual service across 26 mentions. However, significant concerns emerge around pricing (11 mentions reveal complaints about high hourly rates and unexpected callback fees) and project completion (13 mentions document incomplete work, unresolved issues, and poor follow-through on callbacks). Experience is rated positively where mentioned (8 instances of skilled technical work), but the company's reputation is severely damaged by multiple 1-star reviews from 2013–2021 alleging deceptive practices, poor communication, and aggressive debt collection. Recent reviews (2024–2025) are predominantly 5-star, suggesting possible service improvements, but the historical pattern of serious complaints cannot be ignored. Read less