Rooter Ready

The two reviews present a sharply divided picture. The 2013 review is highly detailed and damning: the crew destroyed a toilet and refused to take financial responsibility, offered only $20 toward a $200+ replacement, charged full rate for a job they damaged, and one plumber later left an incoherent, profanity-laced voicemail — all of which severely drags down professionalism, project completion... Read more

The two reviews present a sharply divided picture. The 2013 review is highly detailed and damning: the crew destroyed a toilet and refused to take financial responsibility, offered only $20 toward a $200+ replacement, charged full rate for a job they damaged, and one plumber later left an incoherent, profanity-laced voicemail — all of which severely drags down professionalism, project completion, and experience scores. The 2011 review is brief and positive, praising professionalism, pricing, and responsiveness, but lacks any specific detail. Because only two reviews exist and they directly contradict each other, no reliable WW Score can be produced. The negative review is substantially more detailed and credible, and it also generated a BBB complaint that went unanswered, which further weighs against the contractor. Read less