RHD Plumbing & Remodeling

RHD Plumbing receives strong praise for friendliness, responsiveness, and communication across a large number of reviews, driving a solid professionalism score. However, a meaningful cluster of negative reviews — spanning billing disputes, incorrect installations, refusal to accept responsibility for faulty work, and price gouging allegations — prevents any dimension from scoring in the high 8... Read more

RHD Plumbing receives strong praise for friendliness, responsiveness, and communication across a large number of reviews, driving a solid professionalism score. However, a meaningful cluster of negative reviews — spanning billing disputes, incorrect installations, refusal to accept responsibility for faulty work, and price gouging allegations — prevents any dimension from scoring in the high 80s or above. Pricing is the weakest dimension, dragged down by multiple credible complaints about overbilling, invoices not matching estimates, and unwillingness to negotiate on disputed charges. Project completion is also materially impacted by documented cases of improperly installed fixtures, a leaking toilet seal, a damaged dishwasher attributed to poor installation, and a gas line leak discovered a year after service. Experience scores moderately well due to many positive workmanship mentions, but is tempered by recurring quality-control failures described in detail by multiple reviewers. Read less