Oliver’s Plumbing

Oliver's Plumbing has a large and generally positive review base, with the majority of customers praising polite, courteous, and professional technicians by name across many jobs including repiping, water heater replacement, and drain work. However, a meaningful minority of negative reviews — roughly 15 to 18 out of 125 — raise serious and recurring concerns that significantly temper the overa... Read more

Oliver's Plumbing has a large and generally positive review base, with the majority of customers praising polite, courteous, and professional technicians by name across many jobs including repiping, water heater replacement, and drain work. However, a meaningful minority of negative reviews — roughly 15 to 18 out of 125 — raise serious and recurring concerns that significantly temper the overall score. The most damaging patterns include repeated no-shows and broken appointments (mentioned in at least 8 separate negative reviews), allegations of deliberate time-padding and overbilling (mentioned in at least 4 reviews), and at least one detailed account of poor workmanship left unresolved. Pricing is generally described as fair or competitive by satisfied customers, but several negative reviewers allege overcharging, hidden travel-time billing, and charging for incomplete or failed work. Project completion is the most penalized dimension, as multiple reviewers describe jobs that were abandoned, rescheduled repeatedly, or finished incorrectly. The experience dimension scores highest, as the majority of reviewers who comment on workmanship quality are satisfied, though a few describe technically deficient outcomes. Read less