Judd Pumps & Plumbing

This contractor shows significant inconsistency in service quality. Professionalism scores are dragged down by multiple reports of poor communication, unresponsiveness, and rude staff behavior, though some reviews praise friendliness and quick response. Project completion is severely compromised by documented cases of incomplete work, unresolved issues, and broken callbacks—most critically, a we... Read more

This contractor shows significant inconsistency in service quality. Professionalism scores are dragged down by multiple reports of poor communication, unresponsiveness, and rude staff behavior, though some reviews praise friendliness and quick response. Project completion is severely compromised by documented cases of incomplete work, unresolved issues, and broken callbacks—most critically, a well pump replacement that contaminated the water system and a tank replacement that left a worse leak than the original problem. Pricing concerns emerge from one review citing a $1,200 overcharge (quoted $3k, charged $4,200). Technical competence appears adequate in successful jobs but questionable given the quality failures. The wide variance between 5-star and 1-star reviews suggests either inconsistent execution or significant service deterioration over time. Read less