Ed’s Plumbing & Sewer

Edwardson Plumbing exhibits a deeply polarized review pattern with two distinct customer populations. Recent reviews (2020-2025) are overwhelmingly positive (5-star), praising professionalism, speed, and fair pricing. However, older reviews (2010-2019) reveal a consistent pattern of severe overcharging, particularly targeting elderly and senior customers found through church bulletins, with charge... Read more

Edwardson Plumbing exhibits a deeply polarized review pattern with two distinct customer populations. Recent reviews (2020-2025) are overwhelmingly positive (5-star), praising professionalism, speed, and fair pricing. However, older reviews (2010-2019) reveal a consistent pattern of severe overcharging, particularly targeting elderly and senior customers found through church bulletins, with charges 2-4x market rates for simple jobs. Pricing emerges as the critical weakness, with 68 mentions documenting excessive fees, non-transparent billing, and $85 diagnostic charges. While workmanship quality is generally acknowledged as competent, the company's business practices—especially targeting vulnerable populations—significantly undermine overall trustworthiness. The dramatic shift in recent reviews suggests either genuine operational changes or potential review manipulation. Read less