Niebuhr Plumbing & Heating

Niebuhr's reviews reveal a company with genuine technical competence that is significantly undermined by a persistent and well-documented pattern of billing disputes. Multiple reviewers across different years independently flagged trip charges, inflated labor hours, non-itemized parts costs, and charges for unnecessary replacements — this is the single most damaging theme in the review set. Prof... Read more

Niebuhr's reviews reveal a company with genuine technical competence that is significantly undermined by a persistent and well-documented pattern of billing disputes. Multiple reviewers across different years independently flagged trip charges, inflated labor hours, non-itemized parts costs, and charges for unnecessary replacements — this is the single most damaging theme in the review set. Professionalism is mixed: several reviewers praised friendliness and responsiveness, while others cited being misled on scheduling, abandoned appointments, and poor communication around disputes. Project completion is middling — most jobs were ultimately finished, but there are notable instances of repeat callbacks to fix mistakes, a no-show appointment, and one case where HVAC work was left in a worse state. Experience scores moderately well, as the majority of reviewers who commented on workmanship quality found it acceptable to excellent, with Tony Berg specifically praised multiple times for skill and knowledge. Read less