Able Plumbing & Drain Cleaning

This contractor's review set is overwhelmingly negative across nearly every dimension. Professionalism is the most heavily criticized area, with multiple reviewers describing rude technicians, failure to return to jobs, ignored billing instructions, and a worker found lying in the grass smoking while milking a service call for hours. Pricing is the second most condemned dimension, with reviewers c... Read more

This contractor's review set is overwhelmingly negative across nearly every dimension. Professionalism is the most heavily criticized area, with multiple reviewers describing rude technicians, failure to return to jobs, ignored billing instructions, and a worker found lying in the grass smoking while milking a service call for hours. Pricing is the second most condemned dimension, with reviewers citing unexplained charges, fees for travel time on estimates, triple-marked-up supplies, and an 18% interest charge billed to an elderly woman without clear disclosure. Project completion suffered significantly as well, with one job abandoned mid-work, a water softener left behind without haul-away, and a frozen pipe emergency left unresolved for days. The only positive signals came from a single 5-star review praising a water heater replacement as timely and knowledgeable, which provides a small but insufficient counterweight to the volume of serious complaints. Read less