Rickie Plumbing and Heating

This single review paints a strongly negative picture across multiple dimensions. The reviewer explicitly describes repeated scheduling failures — being made to wait over two hours, then rescheduled to the next morning, then delayed further — indicating serious punctuality and communication issues that drove the professionalism score very low. Pricing was flagged as a major concern, with the r... Read more

This single review paints a strongly negative picture across multiple dimensions. The reviewer explicitly describes repeated scheduling failures — being made to wait over two hours, then rescheduled to the next morning, then delayed further — indicating serious punctuality and communication issues that drove the professionalism score very low. Pricing was flagged as a major concern, with the reviewer calculating an effective rate of approximately $530/hour for what they described as simply lighting two pilot lights, suggesting a significant lack of price transparency or value. Project completion received a slightly higher (though still poor) score because the work itself appears to have been technically finished, even if the process was deeply frustrating. No information was provided about the quality of workmanship or technical skill beyond the basic task performed, so experience could not be scored. Read less