PSP Plumbing and Sewer

PSP Plumbing and Pablo personally receive strong praise across multiple reviews for responsiveness, punctuality, and courteous communication, which drives a solid but not exceptional professionalism score. However, two significant negative incidents — a driver allegedly yelling at a customer and child, and a pricing quote of $400 for a thermostat that a competitor completed for under $200 — me... Read more

PSP Plumbing and Pablo personally receive strong praise across multiple reviews for responsiveness, punctuality, and courteous communication, which drives a solid but not exceptional professionalism score. However, two significant negative incidents — a driver allegedly yelling at a customer and child, and a pricing quote of $400 for a thermostat that a competitor completed for under $200 — meaningfully drag down both professionalism and pricing scores. Pricing is the weakest dimension: while several reviewers praise reasonable costs and competitive quotes, two separate reviews describe quotes that were dramatically higher than competitors, suggesting inconsistent pricing practices. Project completion scores well, with multiple reviewers confirming jobs were finished completely, cleanly, and with good follow-through, including bonus work like unclogging a toilet during another job. Experience is rated positively across the board, with reviewers citing technical knowledge, problem-solving, and a long-term professional relationship spanning 15 years, though the thermostat incident raises integrity concerns that temper this score. Read less