Countryside Plumbing Sewer and Septic

The review set is small (4 reviews) and spans a wide date range (2019–2024), which limits reliability. Three older positive reviews praise Jordan and the Countryside team for technical knowledge, problem-solving on complex septic situations, clear communication, and delivering work within budget with no hidden costs. However, the most recent review (February 2024) is a detailed 1-star account al... Read more

The review set is small (4 reviews) and spans a wide date range (2019–2024), which limits reliability. Three older positive reviews praise Jordan and the Countryside team for technical knowledge, problem-solving on complex septic situations, clear communication, and delivering work within budget with no hidden costs. However, the most recent review (February 2024) is a detailed 1-star account alleging dishonest pricing behavior — specifically, a voided contract after a price-match agreement was invoked — as well as concerning contract terms including a 50% non-refundable deposit and open-ended hourly rates for ancillary work. This single recent negative review significantly drags down the professionalism and pricing dimensions, and carries extra weight under the recency rule. Experience scores relatively higher because multiple reviewers independently cited technical skill and knowledge, but the overall picture is mixed and should be treated with caution. Read less