Right Choice Rooter

The review set is dominated by severely negative experiences across all four dimensions. Professionalism is the most heavily criticized area, with multiple reviewers describing rude, dismissive, and retaliatory behavior from staff — including being hung up on, threatened with legal action for leaving a review, and told 'you're just trying to get something for nothing.' Pricing drew serious compl... Read more

The review set is dominated by severely negative experiences across all four dimensions. Professionalism is the most heavily criticized area, with multiple reviewers describing rude, dismissive, and retaliatory behavior from staff — including being hung up on, threatened with legal action for leaving a review, and told 'you're just trying to get something for nothing.' Pricing drew serious complaints in four of five reviews, including undisclosed charges, billing manipulation, and charging for a worker who sat in a truck the entire time. Project completion is deeply problematic, with two reviews describing equipment left inside customer pipes, work abandoned, and customers referred elsewhere to fix damage caused by Right Choice. Technical experience scores marginally higher only because one positive review describes a prompt and effective resolution, but this is heavily outweighed by reviews describing broken equipment left in sewer lines, false claims of crushed pipes, and work that had to be redone by a competitor for a fraction of the cost. Read less