Lenz Plumbing & Heating

Lenz Plumbing receives consistently poor ratings across all dimensions. Professionalism is severely compromised by reports of rudeness, short temper, and unprofessional conduct (cash-only demands, handwritten receipts on business cards). Pricing is the most damaging factor, with multiple customers reporting dramatically inflated estimates and hidden charges—one customer was quoted $2,800 for a w... Read more

Lenz Plumbing receives consistently poor ratings across all dimensions. Professionalism is severely compromised by reports of rudeness, short temper, and unprofessional conduct (cash-only demands, handwritten receipts on business cards). Pricing is the most damaging factor, with multiple customers reporting dramatically inflated estimates and hidden charges—one customer was quoted $2,800 for a water heater replacement that another company completed for under $800. Project completion suffers from incomplete follow-through, including a 4-week delay on promised parts and failure to honor callback requests. The single positive review (5-star) appears anomalous and uses generic language inconsistent with the detailed complaints in other reviews, raising authenticity concerns. All negative reviews are substantive and specific. Read less