ASAP Sewer & Drain Cleaning | Green Bay

ASAP Sewer and Drain presents a deeply polarized review profile. On the positive side, technician Nik/Nick is praised extensively across many recent reviews for professionalism, friendliness, thoroughness, and problem-solving ability, and the company earns consistent credit for same-day and emergency availability. However, a substantial and persistent pattern of negative reviews — spanning from ... Read more

ASAP Sewer and Drain presents a deeply polarized review profile. On the positive side, technician Nik/Nick is praised extensively across many recent reviews for professionalism, friendliness, thoroughness, and problem-solving ability, and the company earns consistent credit for same-day and emergency availability. However, a substantial and persistent pattern of negative reviews — spanning from 2015 through 2025 — raises serious concerns across all four dimensions. Pricing is the weakest dimension: multiple reviewers report being quoted one price and charged significantly more, undisclosed after-hours surcharges, charges for services not rendered, and rates described as far exceeding competitors. Project completion is also significantly undermined by recurring complaints of drains re-clogging within days or weeks, failure to honor warranties, and at least two cases where a competitor fixed the problem in one visit after ASAP could not. Professionalism scores are dragged down by reports of poor communication, failure to return calls, an unlicensed technician performing work, and one alarming contractual clause explicitly disclaiming any guarantee that services will fix the customer's problem. Read less