Tri State Heating & Air

This single review describes severe failures across multiple dimensions. The HVAC installation was performed incorrectly by a technician described as 'experienced,' creating a safety hazard (fire risk). Project completion is critically deficient—the company failed to replace a dangerous part for over a year despite multiple service calls. Professionalism is extremely poor, with the manager telli... Read more

This single review describes severe failures across multiple dimensions. The HVAC installation was performed incorrectly by a technician described as 'experienced,' creating a safety hazard (fire risk). Project completion is critically deficient—the company failed to replace a dangerous part for over a year despite multiple service calls. Professionalism is extremely poor, with the manager telling the customer to 'quit bickering and complaining' rather than addressing legitimate safety concerns. However, a WW Score cannot be reliably calculated from a single review. Read less