Pat the Plumber

This contractor's review profile is deeply mixed and spans a wide date range (2011–2019), with the most recent usable review from 2019. Professionalism is the most-mentioned dimension and is severely dragged down by multiple credible, detailed negative accounts: a reviewer reported the plumber left alcohol bottles at the property, another described unprofessional language, smelling of cigarettes... Read more

This contractor's review profile is deeply mixed and spans a wide date range (2011–2019), with the most recent usable review from 2019. Professionalism is the most-mentioned dimension and is severely dragged down by multiple credible, detailed negative accounts: a reviewer reported the plumber left alcohol bottles at the property, another described unprofessional language, smelling of cigarettes, and inappropriate comments about the homeowner's valuables, and a fifth reviewer was simply never called back after providing contact information. Positive professionalism mentions exist but are outnumbered and less specific. Pricing received its lowest score due to one highly detailed account of an alleged $864 estimate for work the reviewer completed themselves for $16 in parts, plus a mandatory $89 estimate fee — a strong indicator of predatory pricing practices. Project completion is mixed: one reviewer reports a toilet leaking after service, another says work was top-notch and guaranteed, and one review ('It didn't.') strongly implies the job was not completed satisfactorily. Experience scores modestly due to one strong positive account of multi-year repeat work and one account of a successful repair, offset by the failed toilet repair and the pricing-manipulation behavior suggesting upselling over honest diagnosis. Read less