Now Service Pros

The overwhelming majority of reviews describe severely negative experiences across all four dimensions. Professionalism is rated extremely low due to repeated no-shows, broken promises, unresponsive communication, aggressive behavior, and deceptive practices documented across multiple reviews spanning several years. Project completion is critically poor, with multiple reviewers explicitly stating ... Read more

The overwhelming majority of reviews describe severely negative experiences across all four dimensions. Professionalism is rated extremely low due to repeated no-shows, broken promises, unresponsive communication, aggressive behavior, and deceptive practices documented across multiple reviews spanning several years. Project completion is critically poor, with multiple reviewers explicitly stating work was abandoned, left incomplete, or took far longer than promised — including one account of a $70,000 job that was never finished. Pricing is flagged as a major concern, with allegations of fraud, hidden charges, upfront payment demands followed by disappearance, and one court-adjudicated case of financial deception against an elderly customer. Experience scores are also very low, with reviewers citing incompetent workmanship, code violations (e.g., improper gas line placement near electrical sockets), and other contractors refusing to touch their unfinished work. The only positive reviews (2 out of 9) describe a different worker named Josh and a separate crew, suggesting inconsistent staffing quality, but these are insufficient to offset the volume and severity of negative feedback. Read less