Jerry Hilbert

This contractor shows highly polarized performance with severe inconsistency across reviews. Positive reviews (2016–2017) praise promptness, fair pricing, and quality work. However, a detailed 2017 horror story documents serious failures: unprofessional behavior (refusing to work, attitude problems), billing disputes (charging for time not worked), incomplete estimates, and failure to resolve a ... Read more

This contractor shows highly polarized performance with severe inconsistency across reviews. Positive reviews (2016–2017) praise promptness, fair pricing, and quality work. However, a detailed 2017 horror story documents serious failures: unprofessional behavior (refusing to work, attitude problems), billing disputes (charging for time not worked), incomplete estimates, and failure to resolve a critical sewage issue that caused $1,500+ in additional damage. The most recent 2024 review reports defective parts (flapper failure within 2 months) and warranty denial. Professionalism and pricing scores are dragged down by documented communication failures, billing disputes, and attitude problems. Project completion is severely compromised by incomplete work and unresolved callbacks. Read less