DH Jones & Son

This contractor shows a stark divide between positive and negative experiences. Three older reviews (2014–2018) praise professionalism, responsiveness, and technical skill, with same-day service and friendly technicians. However, the most recent review from November 2022 documents severe project completion failures: incomplete work, safety hazards (gas leak, damaged vapor barrier, removed struct... Read more

This contractor shows a stark divide between positive and negative experiences. Three older reviews (2014–2018) praise professionalism, responsiveness, and technical skill, with same-day service and friendly technicians. However, the most recent review from November 2022 documents severe project completion failures: incomplete work, safety hazards (gas leak, damaged vapor barrier, removed structural brace), and improperly installed systems (drain line buried and unconnected). The 2016 review also indicates failure to respond to multiple AC service calls. The pattern suggests either significant service degradation over time or inconsistent quality control. The WW Score is heavily penalized by critical project completion failures that pose safety and functional risks. Read less