Central Mechanical Services

Central Mechanical's review set is deeply polarized, with a cluster of detailed, credible negative reviews pulling scores down significantly across all dimensions. Professionalism is the most heavily documented dimension and is severely damaged by multiple accounts of the owner Kriss yelling at customers, hanging up on them, and refusing to return calls — including to a disabled customer left wi... Read more

Central Mechanical's review set is deeply polarized, with a cluster of detailed, credible negative reviews pulling scores down significantly across all dimensions. Professionalism is the most heavily documented dimension and is severely damaged by multiple accounts of the owner Kriss yelling at customers, hanging up on them, and refusing to return calls — including to a disabled customer left without water for nine days. Project completion is similarly compromised by accounts of abandoned jobs, failed repairs requiring multiple return visits, work that failed inspection, and a water heater installation that was simply refused and never completed. On the positive side, a handful of reviews do describe courteous technicians, on-time arrivals, and work completed as promised, which prevents scores from bottoming out entirely. However, the volume and specificity of the negative reviews — spanning multiple years and multiple service types — indicate systemic issues rather than isolated incidents. Read less