Apex Plumbing & Mechanical Piping

Apex Plumbing shows a genuinely mixed track record across a large review set. Professionalism is the most frequently discussed dimension and is dragged down significantly by multiple credible negative reviews citing failure to follow up on quotes, late arrivals with no ETA, rude office staff, and a pattern of not returning calls — even though many positive reviews praise individual technicians l... Read more

Apex Plumbing shows a genuinely mixed track record across a large review set. Professionalism is the most frequently discussed dimension and is dragged down significantly by multiple credible negative reviews citing failure to follow up on quotes, late arrivals with no ETA, rude office staff, and a pattern of not returning calls — even though many positive reviews praise individual technicians like RJ, Roy, Thomas, and Robbie as friendly and professional. Project completion is similarly split: several reviews praise thorough, persistent work and successful callbacks, but serious negative reviews describe abandoned jobs, incorrect installations, property damage that was denied, and refusal to complete contracted work. Pricing is the strongest dimension, with multiple reviewers explicitly noting competitive rates, lowest bids, and on-budget delivery, with only minor negative signals. Experience scores moderately well, with skilled diagnostics and quality workmanship praised in many reviews, but offset by credible accounts of wrong parts ordered, off-center installations, and damage caused during work. Read less