Oak Plumbing

Oak Plumbing scores well on professionalism and experience, with a large volume of reviews praising named technicians (Travis, Jovan, Matthew, Malik, George, Andrew, Jared, Danny, and others) for punctuality, communication, friendliness, and technical competence. However, pricing is the single most damaging dimension in this dataset: a substantial and consistent minority of reviewers — spanning ... Read more

Oak Plumbing scores well on professionalism and experience, with a large volume of reviews praising named technicians (Travis, Jovan, Matthew, Malik, George, Andrew, Jared, Danny, and others) for punctuality, communication, friendliness, and technical competence. However, pricing is the single most damaging dimension in this dataset: a substantial and consistent minority of reviewers — spanning the full date range from 2017 through 2025 — explicitly describe charges as 2x to 5x competitor quotes, with specific dollar comparisons provided (e.g., $5,500 vs. $135 repair, $24,000 vs. $1,000, $654 vs. $265, $3,500 vs. $1,450). Project completion is moderately strong but is dragged down by several serious negative cases including an elderly couple left without hot water for five weeks, an abandoned job with no follow-through, a toilet that remained clogged after two visits, and a freestanding tub damaged and inadequately repaired over the course of a month. The overall WW Score of 72.1 reflects a company with genuinely skilled and professional field staff but a persistent, well-documented pattern of pricing complaints and a non-trivial number of project completion failures that cannot be dismissed as outliers given their frequency and specificity. Read less