360 Plumbing

Ed generally receives strong praise for responsiveness, punctuality, and courteous demeanor across multiple reviews, with customers highlighting quick arrival times and friendly communication. His technical work — fixing leaks, unclogging drains, and diagnosing complex plumbing issues — is consistently described as competent and effective. Pricing is mentioned positively in two reviews, with o... Read more

Ed generally receives strong praise for responsiveness, punctuality, and courteous demeanor across multiple reviews, with customers highlighting quick arrival times and friendly communication. His technical work — fixing leaks, unclogging drains, and diagnosing complex plumbing issues — is consistently described as competent and effective. Pricing is mentioned positively in two reviews, with one noting he charged below his usual service rate for a temporary fix, suggesting fair and transparent billing. However, a 1-star review significantly tempers the professionalism and project completion scores: Ed failed to follow through on delivering an estimate after spending over an hour on-site, ignored multiple calls and messages, and left a potential customer without any response — a clear breakdown in communication and follow-through. This single but detailed negative review introduces meaningful doubt about reliability and responsiveness under certain circumstances. Read less