West Coast Plumbing Pumps & Filtration

West Coast Plumbing shows a deeply polarized performance profile. Professionalism scores reasonably well (72) with consistent praise for friendly, courteous field staff and responsive scheduling across 11 reviews. However, pricing is a critical weakness (45), with multiple customers reporting dramatic overcharges, hidden trip fees, and quotes 3x higher than competitors. Project completion is sever... Read more

West Coast Plumbing shows a deeply polarized performance profile. Professionalism scores reasonably well (72) with consistent praise for friendly, courteous field staff and responsive scheduling across 11 reviews. However, pricing is a critical weakness (45), with multiple customers reporting dramatic overcharges, hidden trip fees, and quotes 3x higher than competitors. Project completion is severely compromised (52) by documented failures to diagnose issues correctly, incomplete work, code violations, and refusal to honor warranties. Experience is below average (58) with several reviews detailing incorrect pump calibration, misdiagnosis, and sloppy workmanship requiring costly corrections by other contractors. The company's WW Score of 62.8 reflects a business with friendly frontline workers undermined by poor management, questionable technical competence, and aggressive pricing practices. Read less