Union City Plumbing

Union City Plumbing shows mixed performance across dimensions. Professionalism scores well (76) with consistent mentions of responsiveness, punctuality, and courteous staff, though some reviews cite communication failures and billing disputes. Pricing is the weakest dimension (52), with multiple complaints about unclear trip fees, labor overcharges, and billing for work not completed. Project comp... Read more

Union City Plumbing shows mixed performance across dimensions. Professionalism scores well (76) with consistent mentions of responsiveness, punctuality, and courteous staff, though some reviews cite communication failures and billing disputes. Pricing is the weakest dimension (52), with multiple complaints about unclear trip fees, labor overcharges, and billing for work not completed. Project completion (65) is hampered by serious concerns: incomplete repairs requiring callbacks, warranty disputes, misdiagnosis leading to unnecessary work, and at least one case of alleged theft. Experience (78) is supported by positive comments on technical skill and problem-solving, but undermined by critical failures in septic tank assessment and recurring plumbing issues. The company's performance appears to have declined over time, with older reviews (2007–2011) more positive than recent ones (2019–2024). Read less