Purdy Plumbing Repair

Purdy Plumbing presents a deeply divided picture across 40 reviews spanning 2007–2024. Positive reviews consistently praise friendly office staff (particularly Tammy/Tami), punctual arrivals, and competent workmanship on straightforward jobs. However, a substantial volume of negative reviews — roughly 40% of the total — describe serious failures across every dimension: plumbers walking off j... Read more

Purdy Plumbing presents a deeply divided picture across 40 reviews spanning 2007–2024. Positive reviews consistently praise friendly office staff (particularly Tammy/Tami), punctual arrivals, and competent workmanship on straightforward jobs. However, a substantial volume of negative reviews — roughly 40% of the total — describe serious failures across every dimension: plumbers walking off jobs, undisclosed fuel surcharges, billing disputes, work left incomplete or done incorrectly, and multiple accounts of condescending or aggressive behavior from ownership and staff toward customers (particularly women). Project completion is significantly undermined by recurring reports of no-shows, rescheduling failures, and jobs that were billed but not finished or not fixed correctly. Pricing scores are dragged down by consistent complaints about hidden fees, vague estimates, and charges that exceeded agreed amounts. The experience dimension is mixed — several reviewers praised technical skill while others described incompetent diagnoses or faulty repairs that caused further damage. Read less