Plumb Line Plumbing & Remodeling

Plumb Line Plumbing has a strong base of satisfied repeat customers who consistently praise the quality of workmanship, technical knowledge, and ability to handle a wide range of plumbing jobs efficiently. Professionalism scores are pulled down meaningfully by two detailed 1-star reviews describing billing disputes, aggressive behavior from the lead plumber Gary, and a threatening demeanor toward ... Read more

Plumb Line Plumbing has a strong base of satisfied repeat customers who consistently praise the quality of workmanship, technical knowledge, and ability to handle a wide range of plumbing jobs efficiently. Professionalism scores are pulled down meaningfully by two detailed 1-star reviews describing billing disputes, aggressive behavior from the lead plumber Gary, and a threatening demeanor toward customers — one of which escalated to a 911 call. Pricing scores are similarly dampened by two credible, detailed complaints about charges that exceeded quoted rates, unexplained line items, and billing for time spent writing invoices; these are partially offset by many reviews praising reasonable and fair pricing. Project completion scores are strong overall, though two reviews cite complete non-responsiveness after initial contact, indicating follow-through issues at the inquiry stage. Experience scores remain the highest dimension, with multiple reviewers across many years describing skilled, thorough, and knowledgeable work. Read less