Overview of Company Customer Sentiment Analysis in May
Integrity Construction receives a critically low WW Score of 28.3, driven by overwhelmingly negative feedback across professionalism, project completion, and experience. Four of five reviews describe severe failures: unprofessional conduct, incomplete work, poor communication, safety violations, and lack of accountability. The single 5-star review from 2012 praising professionalism, on-budget deli... Read more
Integrity Construction receives a critically low WW Score of 28.3, driven by overwhelmingly negative feedback across professionalism, project completion, and experience. Four of five reviews describe severe failures: unprofessional conduct, incomplete work, poor communication, safety violations, and lack of accountability. The single 5-star review from 2012 praising professionalism, on-budget delivery, and knowledge is heavily outweighed by recent complaints (2016–2023) documenting abandoned projects, measurement errors, and unresponsive management. The company's professionalism score of 20 reflects consistent reports of unprofessional behavior, unreliability, and poor communication. Project completion scores 15 due to multiple accounts of incomplete work and extended timelines. Only the 2012 positive review supports any dimension scores; all other reviews are uniformly damaging. Read less