Fairwood Plumbing

Fairwood Plumbing shows strong technical competence and generally good customer service, with multiple reviews praising prompt response, friendly demeanor, and fair pricing. However, a severe 1-star review from 2008 describing abusive behavior, denial of responsibility for a recurring leak, and refusal to honor callbacks significantly impacts the overall score. The company demonstrates solid profe... Read more

Fairwood Plumbing shows strong technical competence and generally good customer service, with multiple reviews praising prompt response, friendly demeanor, and fair pricing. However, a severe 1-star review from 2008 describing abusive behavior, denial of responsibility for a recurring leak, and refusal to honor callbacks significantly impacts the overall score. The company demonstrates solid professionalism in most interactions but the documented failure to stand behind work and hostile customer interaction raises serious concerns about reliability and accountability. Recent reviews (2017-2020) are more positive, suggesting possible improvement, but the pattern of at least two critical failures cannot be ignored. Read less