Bob Larson Plumbing

Bob Larson Plumbing scores strongly on professionalism and experience, with the vast majority of reviewers praising technicians by name for being courteous, knowledgeable, punctual, and communicative. Project completion is generally solid, with most jobs described as finished correctly and on time, though a meaningful minority of reviews cite abandoned work, failed repairs, or jobs that required m... Read more

Bob Larson Plumbing scores strongly on professionalism and experience, with the vast majority of reviewers praising technicians by name for being courteous, knowledgeable, punctual, and communicative. Project completion is generally solid, with most jobs described as finished correctly and on time, though a meaningful minority of reviews cite abandoned work, failed repairs, or jobs that required multiple return visits to resolve. The most significant drag on the overall WW Score is pricing, which is the single most-complained-about dimension across the entire review set — numerous reviewers across many years describe charges they considered excessive, opaque, or outright predatory, with specific complaints about rates exceeding $600/hour for routine work, lack of itemized invoices, and pricing that was inconsistent between customers for identical jobs. The recency of reviews (2024–2025) skews more positive on professionalism and completion, but pricing complaints persist across all time periods and represent a genuine, consistent pattern rather than isolated incidents. Read less