American Plumbing Contractors

American Plumbing Contractors has a strong base of positive reviews praising professionalism, friendliness, and technical competence across a large and long-spanning review set. However, a meaningful minority of negative reviews — including billing disputes, no-shows, incomplete work, work performed without prior approval, and at least one allegation of invoice manipulation — meaningfully drag... Read more

American Plumbing Contractors has a strong base of positive reviews praising professionalism, friendliness, and technical competence across a large and long-spanning review set. However, a meaningful minority of negative reviews — including billing disputes, no-shows, incomplete work, work performed without prior approval, and at least one allegation of invoice manipulation — meaningfully drag down scores across all dimensions. Pricing received the lowest score due to multiple complaints about unexpected charges, a trip fee, a $10K overbid, and one reviewer calling their rate 'insane and greedy,' offset by many others praising fair or reasonable pricing. Project completion is penalized by documented no-shows, a failed first-visit diagnosis requiring a supervisor, an unresolved leak requiring a return visit, and a case where the job was simply not completed as requested. Experience scores are moderate-to-good, with most reviewers praising skill and knowledge, but a few notable failures in diagnosis and workmanship pull the score down from elite territory. Read less