Spokane Falls Plumbing

Scott demonstrates strong professionalism with prompt response times, politeness, and courteous demeanor across multiple reviews. However, serious concerns emerge around pricing and project completion. Two reviews explicitly cite severe overcharging (one claiming $800 markup on a water heater), and one review documents a 4+ month non-response to an insurance-approved job with no follow-up communic... Read more

Scott demonstrates strong professionalism with prompt response times, politeness, and courteous demeanor across multiple reviews. However, serious concerns emerge around pricing and project completion. Two reviews explicitly cite severe overcharging (one claiming $800 markup on a water heater), and one review documents a 4+ month non-response to an insurance-approved job with no follow-up communication. The WW Score of 62.3 reflects the tension between positive interpersonal skills and critical failures in fair pricing and reliability. The limited review volume (4 total) and significant recency gap (oldest reviews from 2020-2021) reduce overall confidence. Read less