Snappy Plumbing & Heating

Snappy Plumbing receives a critically low WW Score of 42.3, driven primarily by severe and consistent failures in professionalism and project completion. While 5 reviews (20%) praise the work quality and politeness when service is delivered, 16 reviews (64%) document a pervasive pattern of no-shows, failure to return calls, missed appointments, and broken commitments spanning from 2016 to 2022. Th... Read more

Snappy Plumbing receives a critically low WW Score of 42.3, driven primarily by severe and consistent failures in professionalism and project completion. While 5 reviews (20%) praise the work quality and politeness when service is delivered, 16 reviews (64%) document a pervasive pattern of no-shows, failure to return calls, missed appointments, and broken commitments spanning from 2016 to 2022. The company demonstrates extreme unreliability in honoring scheduled appointments and following through on promised callbacks, which directly undermines customer trust. Pricing receives a limited positive mention in only 2 reviews, suggesting fair rates when work is actually completed. The stark contradiction between positive and negative reviews suggests inconsistent service delivery rather than fake reviews—some customers experienced excellent work, but the majority experienced abandonment and non-responsiveness. Read less