Ripley Plumbing

This contractor has a deeply mixed and largely negative review profile across all four dimensions. Professionalism is the most heavily documented dimension and is severely damaged by two explicit accounts of rude behavior, failure to answer phones, broken appointment commitments, and blaming customers for scheduling failures — offset only slightly by one positive review praising the owner as pro... Read more

This contractor has a deeply mixed and largely negative review profile across all four dimensions. Professionalism is the most heavily documented dimension and is severely damaged by two explicit accounts of rude behavior, failure to answer phones, broken appointment commitments, and blaming customers for scheduling failures — offset only slightly by one positive review praising the owner as professional. Pricing drew complaints about unexpectedly high bills relative to the work performed, with two reviewers expressing dissatisfaction at charges of $242 and $339 respectively. Project completion is similarly troubled, with one job taking far longer than expected and another involving a no-show scenario. The sole positive review provides limited counterbalance given the volume and specificity of the negative accounts. Read less