Peck Plumbing & Heating Cheney

Peck Plumbing earns strong marks across all four dimensions, with the most consistent praise directed at their technical skill and project follow-through — multiple reviewers describe them solving problems that other plumbers failed to fix, including a case where three prior plumbers and $4,000 spent did not resolve an issue that Peck corrected. Professionalism scores well overall but is meaning... Read more

Peck Plumbing earns strong marks across all four dimensions, with the most consistent praise directed at their technical skill and project follow-through — multiple reviewers describe them solving problems that other plumbers failed to fix, including a case where three prior plumbers and $4,000 spent did not resolve an issue that Peck corrected. Professionalism scores well overall but is meaningfully dragged down by a recurring pattern of missed callbacks, with at least three separate reviewers explicitly noting that calls or voicemails went unreturned for days or more. Pricing is generally praised as fair and competitive, though one 3-star review noted finding three lower bids elsewhere, and one 1-star review describes a quote being raised by $160 after a verbal agreement — both of which temper an otherwise positive pricing picture. Project completion is a clear strength, with numerous reviewers describing same-day or next-day service, jobs completed efficiently, and technicians going beyond the original scope to resolve additional issues. The overall picture is of a highly capable, trustworthy small family business with a genuine responsiveness weakness that has cost them customers. Read less