My Guy Plumbing and Service

Michael and his team receive strong praise across most dimensions, with multiple reviewers highlighting punctuality, clear communication, technical knowledge, and fair pricing. However, a notable and credible negative review documents two separate instances of failing to return calls for estimates, which meaningfully drags down the professionalism and project completion scores. The positive review... Read more

Michael and his team receive strong praise across most dimensions, with multiple reviewers highlighting punctuality, clear communication, technical knowledge, and fair pricing. However, a notable and credible negative review documents two separate instances of failing to return calls for estimates, which meaningfully drags down the professionalism and project completion scores. The positive reviews span 2018–2022 and are largely specific and believable, lending reasonable confidence to the favorable signals. The callback failure pattern is a real reliability concern that prevents a higher overall score. Most reviews are older than 12 months, which limits confidence in how well these scores reflect current performance. Read less