Mr. Rooter Plumbing of Spokane

Mr. Rooter scores well on professionalism, with the vast majority of reviewers praising technicians as friendly, punctual, courteous, and communicative — Andre, Rob, Mark, and others are repeatedly cited by name for excellent interpersonal conduct. Project completion is generally strong, with most jobs described as finished promptly and thoroughly, though a handful of serious complaints involve ... Read more

Mr. Rooter scores well on professionalism, with the vast majority of reviewers praising technicians as friendly, punctual, courteous, and communicative — Andre, Rob, Mark, and others are repeatedly cited by name for excellent interpersonal conduct. Project completion is generally strong, with most jobs described as finished promptly and thoroughly, though a handful of serious complaints involve incomplete diagnosis, abandoned work, or a no-call no-show that meaningfully drag the score down. Technical experience is broadly positive, with many reviewers noting knowledgeable, skilled technicians who explained issues clearly and solved difficult problems; however, a few reviews describe technicians who failed basic diagnostic tasks, undermining confidence. Pricing is the weakest dimension by a significant margin — while some reviewers describe fair or reasonable pricing, a substantial number of negative reviews (spanning multiple years) explicitly call out prices as outrageously high, with specific dollar amounts cited as far above market rate, and at least two reviews allege deceptive or predatory quoting practices. Read less