Method Plumbing & Drains

This contractor's score is heavily dragged down by a single but extremely serious 1-star review from 2024 describing gross negligence: an uncapped shared sewer lateral that caused sewage to flow into a neighboring crawl space for over two months, followed by alleged denial, ghosting, and unauthorized water shutoff. The positive reviews — mostly from 2021–2022 — describe a friendly, knowledge... Read more

This contractor's score is heavily dragged down by a single but extremely serious 1-star review from 2024 describing gross negligence: an uncapped shared sewer lateral that caused sewage to flow into a neighboring crawl space for over two months, followed by alleged denial, ghosting, and unauthorized water shutoff. The positive reviews — mostly from 2021–2022 — describe a friendly, knowledgeable plumber named Cole who does good work on smaller jobs like water heater replacements. However, the recency gap is significant: the most recent review is the catastrophic 1-star complaint from September 2024, while all positive reviews are 2–3 years older. The contrast between the positive reviews and the severity of the 2024 incident creates a deeply unreliable overall picture. Project completion and professionalism scores are substantially penalized due to the documented failure to complete work safely, cover up the error, and refuse to communicate with affected parties. Read less